News

POSITION: Full-Time Assistant Branch Manager for Customer Service

CLOSING DATE: 11:59 p.m. on March 14, 2021

LOCATION: Leonardtown Library

HOURS: 35.5 hours/week; days, 1-2 evenings, rotating Saturdays, and Sundays depending on branch needs

SALARY/BENEFITS: $44,262 per year; Health, Life & LTD Insurance; Vacation, Sick & Personal Days off; 457 Plan, Mandatory State Retirement Plan; Credit Union; AFLAC

REQUISITES:

• High School Diploma or GED, Bachelor’s Degree preferred.
• Five years or more of customer service experience or equivalent training, education and/or experience. Two or more years of supervisory experience.
• Basic knowledge of public library principles.
• General interest in reading and literature, and an awareness of trends in popular culture as well as current news events as they relate to customer interests and needs.
• Knowledge of supervisory methods including work delegation, scheduling, evaluating performance and maintaining morale.
• Ability to effectively and positively resolve customer complaints, mediate disputes and exercise diplomacy.
• Ability to operate relevant computer systems (including hardware and software), current audiovisual equipment, and office machines.
• Excellent interpersonal skills, with emphasis on team building, conflict management and resolution, mentorship, empathy and emotional intelligence, and support and empowerment of staff.
• Excellent communication skills, both in writing and orally.
• Good physical strength and stamina: Work requires physical effort in the handling of materials or boxes in non-strenuous work positions up to 30 pounds and/or continual standing or walking of 75%+ of the time.

DUTIES INCLUDE:

• Oversees circulation services and supervises staff to ensure friendly, high quality customer service is provided to Library customers.
• Assists with overall branch management and oversees branch activities and personnel in the absence of the Branch Manager.
• Receives and controls cash receipts, set up cash drawer, and make deposits.
• Resolves complex customer concerns about fines or damaged items, Unique Management accounts, Library policies, procedures and rules.
• Performs circulation procedures, such as checking materials in and out, checking hold lists, conducting financial transactions, and answering the phone.
• Demonstrates initiative by being a self-starter, rethinking processes, and effectively solving problems.
• Performs other duties and participates in special projects, as assigned.

HOW TO APPLY:
See full job description and apply online now.

St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.

February 23, 2021

St. Mary’s County Library is pleased to announce that we will be welcoming customers back into the Library buildings to browse the collection and use public computers, copiers, and fax machines starting Monday, March 8, 2021. Precautions remain in place that we ask all customers to respect. Many Library staff have been vaccinated, we continue to maintain a rigorous cleaning schedule, and returned items will continue to be quarantined. Drive-through at Leonardtown and curbside at Charlotte Hall and Lexington Park, as well as our very popular “Grab Bags,” will continue uninterrupted.

Hours as of March 8 will be as follows: Monday through Thursday, 1 to 6 p.m.; Friday, 12 noon to 5 p.m.; and Saturday, 9 a.m. – 5 p.m. The Library will be closed on Sunday.

Travel and community spread can still cause spikes in the COVID-19 virus and we are taking the safety of our staff and customers very seriously. Due to the uncertain nature of the pandemic, there is always a possibility that the St. Mary’s County Library will return to only curbside service or close one or all branches once again for an extended period (such actions may be necessary if any of our employees contract the virus or if other circumstances make these actions our safest course forward.)

What restrictions will be in place?

• Masks are required in the building for both staff and customers over the age of two. Masks must cover the mouth and nose.
• All customers are asked to maintain a social distance of 6’ between one another. Our buildings have been prepared to accommodate social distancing. Some computers have been taken offline, some seating has been removed or otherwise covered, and there are marked waiting points for our customers in line to check out materials. Customers entering with children are asked to stay together, and please make sure to help children maintain social distance from other customers.
• Wipes will be available for customers to use in sanitizing and plastic wrap will be used to protect public keyboards.
• Computer assistance from staff will be limited due to the need for physical distancing. In some interactions, staff may use laser pointers or assist customers via online chat help. Employees are not to come within 6 feet of customers.
• Due to the Health Department’s guidelines, the number of visitors to our buildings will be limited. We have followed Health Department guidelines to determine how many customers and staff can be in a building while ensuring physical distancing. The following person limits apply: Charlotte Hall Library will allow 14; Leonardtown and Lexington Park will allow 26. Staff will monitor entrances and exits, and will try to accommodate groups. Larger groups may have to wait for a period of time before entering. We will adjust the number of visitors and time limits as recommended by the Health Department and the most current COVID-19 guidelines going forward.
• To ensure that as many people as possible may use the Library, each visitor is limited to two hours per visit.
• Library hours will be Monday – Thursday, 1 p.m. to 6 p.m., and Friday, 12 noon – 5 p.m. and Saturday, 9 a.m. to 5 p.m. The Libraries will be closed Sundays.
• Customers or staff showing the symptoms of COVID-19 are asked not to enter our buildings or use curbside service. Symptomatic visitors will be asked to leave.

Will curbside service continue?
Yes. In order to serve as many as possible, the existing curbside service will continue (and Drive-through at Leonardtown), including printing service. Call us for further details during our open hours at 301-475-2846.

What if I have books to return?
The book drops on the exterior of all three Libraries are open. Please continue to return all items through the book drops. Staff will not accept materials returned by hand.

Can I request materials from Calvert Library or Charles County Public Library?
Yes. St. Mary’s County Library will continue to receive materials from our Southern Maryland partners, although items may be delayed more than usual due to implemented safety precautions.

When will you be opening the buildings more fully and/or withdrawing your social distancing measures?
Any further loosening of restrictions will depend on guidelines from the State and St. Mary’s County Health Department. If this current phase goes well, we will continue to open services and reduce limitations as it is deemed safe to do so.

When will you be holding in-person programs and events again?
Any in-person programming or events will depend on guidelines from the State and St. Mary’s County Health Department. We are planning outdoor programs with safety measures such as social distancing in place for Spring and Summer. We do not anticipate any Library programs or events inside our locations through the Spring. To stay current with our programs and events, please visit our website or social media to participate in virtual programming and update your email with the Library to receive our e-newsletters.

Can I (or my group or organization) use the meeting rooms?
No, the meeting rooms will not be available for public use at this time.

What if I have materials to donate?
Unfortunately, St. Mary’s County Library is not able to accept donations at this time. The Friends of the St. Mary’s County Library are able to accept limited donations at this time. Donations must be dropped off in the black bins outside the rear entrance of 23250 Hollywood Rd in Leonardtown (the old Leonardtown Library). Donations may be dropped off Mondays, Wednesdays, and Fridays, 10 a.m. – 2 p.m. Please do not leave donations outside of these hours. Please limit your donations to 50 items, or one box.

How do I know Library materials are safe?
All materials, once returned, will be quarantined for 2 days to ensure that any potential for contamination is removed, following best practices recommended by the State Library Resource Center. Please allow up to 5 days for items to clear your account after you have returned them.

Are Your Buildings safe?
Our buildings receive a daily deep cleaning from the County and we also have a daily schedule for sanitizing. We have placed portable air filters throughout our buildings and promoting a safe environment as much as possible. As with any public space, there is no guarantee of safety. Due to the frequency of customer visits and the characteristics of the COVID-19 virus, there is a risk of contracting the virus by being in the Library and using Library equipment.

POSITION: Page, Part-time, 12 hours per week

CLOSING DATE: 11:59 p.m. on March 4

LOCATION: Lexington Park Library

SALARY: $11.75 per hour

START DATE: March 15, 2021

HOURS: Monday 2-6, Wednesday 2-6, Saturday 9-1

CORE JOB FUNCTIONS:

• Sorts and shelves Library materials and maintains shelf order
• Restocks displays and straightens shelves
• Pulls damaged and worn materials from shelves
• Greets customers and provides directions or refers them to appropriate staff members for customer service

REQUISITES:

• Some high school education. Must be 16 years old or older.
• Ability to learn St. Mary’s County Library policies and procedures
• Ability to communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens
• Excellent communication skills, both in writing and orally
• Excellent customer service skills
• Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand
• Work requires light physical effort in the handling of materials or boxes in non-strenuous work positions up to 30 pounds and/or continual standing or walking of 75% + of the time.
• Work permit is required for all minors under the age of 18 to work in the State of Maryland.

HOW TO APPLY:
See full job description and apply online now.

St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.

POSITION: Librarian I – Part-Time

JOB CLOSES: 11:59 p.m. on February 20, 2021

LOCATION: Leonardtown Library

HOURS: 28 hours per week, including days, evenings, rotating Saturdays

SALARY: Grade 4, $20.00 per hour

BENEFITS: 7% Mandatory Pension Contribution; 56 hours paid time off; 457 Plan; Aflac Insurance; Credit Union Membership

REQUISITES:

• Bachelor’s Degree
• Two years or more of customer service experience or equivalent training, education and/or experience.
• Knowledge of current and emerging technologies.
• General interest in reading and literature, and an awareness of trends in popular culture as well as current news events as they relate to customer interests and needs.
• Ability to learn St. Mary’s County Library policies and procedures.
• Ability to communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens.
• Ability to operate relevant computer systems (including hardware and software), current audio-visual equipment, and office machines.
• Excellent customer service skills.
• Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand.

DUTIES INCLUDE:

• Assists customers in finding answers to a broad range of questions using Library resources and databases.
• Guides customers in selecting appropriate materials for reading/viewing/listening.
• Assists customers with technology-related questions and issues.
• Plans and presents Library-related programs, events, classes, and tours.
• Participates in the Library Associate Training Institute or attends Library and Information Science classes.
• Performs other duties and participates in special projects, as assigned.

HOW TO APPLY:
See full job description and apply online now.

St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.

POSITION: Library Assistant I, Part-Time

CLOSING DATE: 11:59 p.m. on February 5, 2021

LOCATION: Leonardtown Library

HOURS: 21 hours per week

SALARY: Grade 1, $15.29 per hour

START DATE: February 23, 2021

BENEFITS: 7% mandatory State Pension contribution; 42 hours paid time off; Direct deposit; AFLAC; 457 plans; Credit Union

REQUISITES:

• High School Diploma or G.E.D.
• Six (6) months or more of customer service experience.
• Ability to learn St. Mary’s County Library policies and procedures.
• Ability to communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens.
• Ability to learn to operate relevant computer systems (including hardware and software), current audio-visual equipment, and office machines.
• Excellent communication skills, both in writing and orally.
• Excellent customer service skills.
• Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand.

DUTIES INCLUDE:

• Performs circulation procedures, such as checking materials in and out, checking hold lists, conducting financial transactions, answering the phone.
• Greets customers and provides directions or refers them to appropriate staff members if needed.
• Spends time on the Library floor assisting customers at their point of need, merchandising, and monitoring the Library to maintain a safe space.
• Assists customers with basic information and reader’s advisory questions; basic computer, eBook, email, and internet questions; self-checkout machine, copier, fax machine, and printer; use of library resources and databases; information on library activities, facilities, and services.
• Special projects as assigned.

HOW TO APPLY:
See full job description and apply online now.

St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.

POSITION: Office Manager/HR Assistant, Full-Time

JOB CLOSES: 11:59 p.m. on January 22, 2021

LOCATION: Works in Administration at Leonardtown Library

HOURS: 35.5 hours per week, Monday – Friday, 9 a.m. – 5 p.m.

SALARY: $52,000 per year

BENEFITS: 7% Mandatory Pension Contribution; Health, Life & Long Term Disability Insurance; Vacation, Personal & Sick leave; 457 Plan; Aflac Insurance; Credit Union Membership;

REQUISITES:

• High School Diploma or GED; Associates Degree preferred.
• Related experience in an office or work in Humans Resources.
• Thorough knowledge of office practices and procedures; including business English, file maintenance, record keeping, bookkeeping, and accounting
• Knowledge of trends, tools, and software pertinent to bookkeeping, accounting, and payroll, such as QuickBooks Online, Excel, and Paychex
• Ability to communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens.
• Ability to operate relevant computer systems (including hardware and software), current audio-visual equipment, and office machines.
• Ability to prepare and maintain accurate records.
• Excellent customer service skills.
• Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand.

DUTIES INCLUDE:
Note: This is not a complete list of duties. Please click through to the job application below to see the full job description.

• Under the direction of the Director and as a member of the Management team, provides general and specialized administrative support to the Library and Library Board of Trustees, overseeing payroll and the smooth running of the Library Administrative Office and assisting with Human Resources related work.
• Attends Library Board meetings and serves as Secretary, preparing and distributing meeting agendas, reports, and minutes
• Answers phone and fields routine questions, routes inquiries to appropriate staff members, and takes messages when appropriate
• Maintains office and computer files
• Prepares routine correspondence and reports
• Receives, retrieves, and processes all invoices for approval by the Library Director and/or Deputy Director
• Maintains the Library’s checking account in QuickBooks Online (QBO) software
• Maintains payroll and personnel files using the Paychex system, including maintaining employee’s files, preparing and entering time records, and maintaining leave records
• Helps ensure compliance with State and Federal EEO laws, ADA and FMLA and other personnel related legislation
• Purchases supplies as requested from branches and administrative office
• Performs other duties as assigned.

HOW TO APPLY:
See full job description and apply online now.

St. Mary’s County Library is an Equal Opportunity/Affirmative Action Employer.
Law requires all applicants to show proof of identity and right to work in U.S.